FREQUENTLY ASKED QUESTIONS
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Once you’ve ordered your tray creation kit, it will be shipped within 24 business hours. Once shipped, you should receive your kit within 3-4 business days (if within the U.S.; International shipping can take up to 14 business days to deliver). You will then need to create your dental impressions, complete your consent card, and send them back to us. We should receive your package within 3-4 business days (within the U.S.; approx. 14 business days international). Our dental lab will then create your custom-fitted whitening trays! The tray creation process takes 3-6 business days to complete. Once your trays have been shipped, they should reach you within 3-4 business days within the U.S. (approx. 14 business days international).
CUSTOM-FITTED WHITENING TRAY SYSTEMS:
Standard shipping is FREE and covers ALL 3 SHIPMENTS!
- Postage to ship the original tray creation kit to you.
- Prepaid postage + envelope to ship your impressions back to our lab.
- Postage to ship your completed trays to you
you will pay nothing more than what you see at the time of checkout
WHITENING & DESENSITIZING GEL REFILLS:
All gel shipments are FREE!
Natural teeth have pores which allow teeth whitening to absorb and remove stains. Artificial dental work such as crowns or veneers are color matched at the time they are installed and do not have pores. The color of your crown or veneer cannot be change (unless it is replaced).
Teeth whitening will not whiten or damage artificial dental work including crowns, veneers, bridges, permanent retainers, bonding, or fillings. The teeth whitening process can lighten teeth which have porcelain veneers.
Note: Dentists recommend that prior to getting veneers, caps, or crowns, clients whiten their teeth. This way, the restoration work will be installed to match your whitest possible natural teeth.
It is rare that we offer discounts since our whitening system is already priced at wholesale rates. However, in the event that you have an active coupon code, you may enter it on the Checkout page. Directly underneath the items in your cart, you will see “Enter Gift Code.” Click this and a box will appear.
Please note: additional coupons cannot be used on top of sitewide sales
Studies from the Academy of General Dentistry, (AGD Impact, April 1998, p.23), during the past five years have proven the lab direct teeth whitening process to be safe and effective. A small percentage of people may experience some tooth sensitivity and gum irritation, which disappears once you stop using the Hi-Intensity Whitening Gel or by decreasing the amount of time you use the whitening system.
As with anything, abuse of a product can result in undesirable consequences. In the event that you are unsure of your current oral health, talk with your dentist prior to whitening.
Studies from the Academy of General Dentistry, (AGD Impact, April 1998, p.23), during the past five years have proven the lab direct teeth whitening process to be safe and effective. A small percentage of people may experience some tooth sensitivity and gum irritation, which disappears once you stop using the Hi-Intensity Whitening Gel or by decreasing the amount of time you use the whitening system.
As with anything, abuse of a product can result in undesirable consequences. In the event that you are unsure of your current oral health, talk with your dentist prior to whitening.
Article on the effects on tooth enamel
Risk & safety article
Yes! Our professional-grade whitening and desensitizing gel syringes can be purchased separately in packs of 3, 6, or 9 syringes. Purchasing teeth whitening or desensitizing gel syringes do not include custom-fitted whitening trays.
We recommend starting with applications of 45 minutes – 1 hour and then working your way up to applications of 3 hours as your teeth are comfortable. If you have sensitive teeth, you will want to stick with shorter sessions and may need to skip a day. It is highly recommended by dentists and hygienists that customers should use desensitizing gel for 20 minutes after each teeth whitening session.
Note: Every time you whiten, you are removing years of stains so be patient! If you have to do shorter sessions (but more of them), its ok. Once you have the results you’re looking for, it takes very little to maintain those results for life!
UNITED STATES customers may return their kit within 45 days from the date we ship your impression kit.
INTERNATIONAL customers may return their kit within 50 days from the date we ship your impression kit.
In the event that you are not satisfied for any reason, we offer a complete refund (less shipping fees). To request a refund on any of our products, use our contact form and await further instructions. You can also reach us by phone at 855-944-8361 Monday – Friday 9am – 5pm CST. You are responsible for the postage to return the product for a refund.
Please remember that your custom-fitted trays/guards require a large amount of custom hand work and manual labor. We hope you understand that requests submitted beyond the warranty period will not be honored.
We offer the exact same, custom-fitted teeth whitening trays as your local cosmetic dentist. In fact, we provide teeth whitening services to many dentists who do not have the lab (or the space) to create trays in-house. Our trays and professional strength teeth whitening gel exceed general dentists standards. By eliminating the dentist and allowing customers to purchase direct, we are able to deliver 3x to 5x faster and at 70% less price. The average US dentist charges $500+ for the exact same service.
Dentists and hygienists recommend a post-whitening application for everyone using any type of teeth whitening product, regardless of their preexisting sensitivity for the following reasons:
- 60% of Americans suffer from natural tooth sensitivity in everyday life. Whitening your teeth will further that sensitivity temporarily.
- If you are whitening for extended periods of time (beyond 45 minutes) deep stain removal will likely cause some sort of temporary sensitivity regardless.
- Desensitizing gel is fluoride infused to block pores and nourish the tooth thus promoting natural rehydration and remineralization
- By blocking pores in the tooth, desensitizing gel dramatically reduces restaining as you eat/drink.
Learn more about how to whiten sensitive teeth
Each 3ml syringe delivers 3-4 applications (both top and bottom teeth). Most people need 7-14 applications (once per day, 1-3 hours per application) to completely remove all stains from their teeth. This varies from person to person depending on the type and severity of stains on the teeth, as well as the length of time per application.
Keeping a white smile requires annual maintenance. Since whitening gel is less expensive when purchasing trays, we recommend that our customers purchase more gel in their original kit. Also, since shipping costs are the same, international customer are also highly recommended to purchase the 6 or 9 syringe package on their initial order. Our teeth whitening gel and desensitizing gel has a 2 year shelf-life (if refrigerated) so purchasing extra gel will ensure you are able to to keep your teeth stain-free.
Yes! We are able to ship to most countries throughout the world. The shipping fee will be different for each country (total fees will show in your shopping cart at checkout.This fee covers 2-way shipping: the cost to ship your tray creation package to you and the cost to ship your completed custom-fitted trays (after our lab has created them) back to you. For select countries, 3-way shipping: shipping tray creation system, pre-paid postage to send your impressions to our lab, and shipping the completed trays to you is covered in the total fee. This will be mentioned in the shipping caption at the time of checkout. If your country is only covered under 2-way shipping, you will be responsible for the cost to ship your dental impressions to us. The cost for this is typically around $10-15 USD (varies by country). We recommend obtaining a tracking number from your post office when you ship your impressions!
Note: We are not responsible for customs fees/import taxes.
Product
Yes! This is perfectly fine and we have many customers with a permanent retainer or other restorative work. The impression material will not stick to this dental work and the whitening process will not harm the artificial materials or bonding. Just be sure you press your impressions deep enough to cover the retainer in order for your custom-fitted trays to fit perfectly.
Your teeth whitening trays and night guards are custom-fitted to fit your unique teeth! They are made from an exact replica of your dental impression and will slide on snugly over your teeth. The whitening trays will cover the entirety of the tooth to ensure even whitening while the night guards are cut down from the gum line to prevent irritation to the gums from grinding.
Note: Dental labs do not create trays/guards that cover the second molars (your very back teeth). A tray/guard that goes back to the 2nd molars could cause gum irritation and is more susceptible to falling out. That’s why we don’t do it!
No there is not! We’d be glad to create your custom-fitted trays whenever you send in your impressions.
Note: In order to take advantage of our 45 day money back guarantee (50 days international), you must send back your dental impressions quickly to ensure adequate time to try the product.
You will NOT see good results when using invisalign trays to whiten your teeth. Our custom-fitted teeth whitening trays are very different from Invisalign retainers. Invisalign is designed to help shift your teeth during orthodontic procedures. They are made from rigid material and have an incredibly snug fit. Using invisalign trays to whiten will result in all the whitening gel oozing out. This will waste the gel and cause irritation to the tissues in your mouth. Our custom-fitted teeth whitening trays are made with thin and flexible. They are also designed with a reservoir so gel can stay in constant contact with the teeth (instead of oozing out).
Both our teeth whitening gel and desensitizing gel is registered with the FDA. Our factories are FDA and ISO9001 certified to ensure customers receive the very highest quality in optimal conditions to maintain freshness.
Yes! Smile Brilliant is the only professional teeth whitening company certified by the internationally accredited Leaping bunny program! All our products are cruelty-free and vegan. We do not do any animal testing nor do we work with any factories that do so. You can learn more about our cruelty-free certification by clicking here.
NOTE: The glycerin in our gels is vegetable based
Yes! Our professional-grade whitening and desensitizing gel syringes can be purchased separately in packs of 3, 6, or 9 syringes. Purchasing teeth whitening or desensitizing gel syringes do not include custom-fitted whitening trays.
Each 3ml syringe delivers 3-4 applications (both top and bottom teeth).
We offer the exact same, custom-fitted teeth whitening trays as your local cosmetic dentist. In fact, we provide teeth whitening services to many dentists who do not have the lab (or the space) to create trays in-house. Our trays and professional strength teeth whitening gel exceed general dentists standards. By eliminating the dentist and allowing customers to purchase direct, we are able to deliver 3x to 5x faster and at 70% less price. The average US dentist charges $500+ for the exact same service.
Each of our 3ml syringes of teeth whitening gel and desensitizing gel are individually sealed for freshness. Both gel will remain effective for 1 year (if stored at room temperature) and 2 years (if refrigerated).
All teeth whitening products on the market work by absorbing into the teeth and lifting stains through the open pores. The key to truly professional results is the custom-fitted whitening trays. These trays ensure that every angle of every tooth receives even and consistent coverage of whitening gel on every tooth (regardless of how straight your teeth are). Custom-fitted whitening trays is the most effective whitening procedure offered by cosmetic dentists nationwide.
Note: Ultra-violet light is used in professional dental offices to expedite the whitening process. This procedure is different from blue LED lights used in over-the-counter gimmick product. Blue LED lights have no impact on the whitening results you will receive. Be very weary of products offering LED teeth whitening (and not UV light teeth whitening).
Consult your dentist prior to using any teeth whitening products. Not intended for children under the age of 12 or women who are pregnant or nursing.
Generally, anyone with healthy gums and teeth that are looking to brighten up their smile can benefit from the our professional teeth whitening system. Our product has been shown to be highly effective at removing stains from teeth, including tobacco, coffee, tea, tetracycline, and various other tooth stains. Our teeth whitening system will not affect existing dental work.
Helpful Tips
Consult your dentist prior to using any teeth whitening product if your are pregnant, nursing, or may become pregnant. Conclusive research has not yet been done on the safety of teeth whitening while pregnant or nursing.
Results will vary from person to person depending on stain level, genetics, and dietary habits. As a general rule, a person with average stained teeth and no natural sensitivity will see results in 7-14 applications. For those with sensitivity (who require shorter whitening sessions), it may take more than 14 applications. Just remember, each time you whiten, you are removing years of staining. Be patient! Once you have removed all your stains, it is incredibly easy to maintain those results for life!
Tetracycline stains are often caused by heavy antibiotic use during your mother’s pregnancy. It is possible for mild cases of tetracycline staining to be whitened although it may take months of applications to remove the deep stains. Consult your dentist for the optimal ways of custom-fitted whitening trays to eliminate these stains
Gum irritation is a rather common reaction to whitening and is not serious. Luckily, there are some ways you can address this. In the event that you have gum irritation, we recommend taking a break from whitening for a few days to allow your gums to recover. You can swish with warm salt water to ease the discomfort. The key to minimizing the gum irritation is to avoid the whitening gel from having prolonged contact with your gums.
- Make sure you are not putting too much gel into the tray. You only need a thin string of gel along the front, inner surface of the tray to get results. Too much gel will ooz out and sit on the gums.
- Remove any excess gel that has spread onto your gums with a cotton swab or your finger + a tissue.
- If irritation persists, rub Vaseline on your gums prior to inserting your trays. The Vaseline will act as a barrier so that less whitening gel is able to come into contact with your gums and irritate them.
Important: Always consult your dentist before using any teeth whitening product. If your gums bleed, this may be a sign of underlying dental issues. Cease using the product and consult your dentist.
Dentists and hygienists recommend a post-whitening application for everyone using any type of teeth whitening product, regardless of their preexisting sensitivity for the following reasons:
- 60% of Americans suffer from natural tooth sensitivity in everyday life. Whitening your teeth will further that sensitivity temporarily.
- If you are whitening for extended periods of time (beyond 45 minutes) deep stain removal will likely cause some sort of temporary sensitivity regardless.
- Desensitizing gel is fluoride infused to block pores and nourish the tooth thus promoting natural rehydration and remineralization.
- By blocking pores in the tooth, desensitizing gel dramatically reduces restaining as you eat/drink.
Learn more about how to whiten sensitive teeth
We recommend starting with applications of 45 minutes – 1 hour and then working your way up to applications of 3 hours as your teeth are comfortable. If you have sensitive teeth, you will want to stick with shorter sessions and may need to skip a day. It is highly recommended by dentists and hygienists that customers should use desensitizing gel for 20 minutes after each teeth whitening session.
Note: Every time you whiten, you are removing years of stains so be patient! If you have to do shorter sessions (but more of them), its ok. Once you have the results you’re looking for, it takes very little to maintain those results for life!
Making your own dental impressions is easy and fast! The key to a good impression is ensuring you are conscious of a few simple things:
- Mix the putty thoroughly. The blue and white putty should mix into a uniform, light blue color. If the putty looks marble-like, it hasn’t been mixed enough.
- Your teeth are centered on the putty and all teeth enter the putty at the same time. You dont want to push your front teeth in before your back teeth (or vice versa).
- When making the impression, the teeth sink into the putty all the way up to the gum line. You’ll know you have a good impression if you can clearly see the arch where the teeth meet the gums.
- Leave the impression material in for enough time. You can continuously touch your finger to the excess putty that has oozed out. If it’s still soft, leave it in!
Click here to view more pictures and tips on how to make a great impression
Check out our dental impression tutorial here: https://www.youtube.com/watch?v=sSu8ZLMPask
It is best to whiten before bed because this eliminates the opportunity for faster staining and allows your teeth to naturally rehydrate and remineralize while you sleep.
The best whitening procedure as recommended by our on-staff dental hygienists:
- Brush your teeth without toothpaste: The fluoride in toothpaste will slow the whitening process.
- Whiten: Whiten your teeth for 45 minutes to 3 hours (depending on sensitivity and dentist recommendation).
- Brush teeth normally: Brush your teeth with toothpaste as normal.
- Use the desensitizing gel: Use your freshly cleaned and dried whitening tray to apply desensitizing gel for 15-20 minutes. Remove the trays and discard excess desensitizing gel. Do not rinse! This will leave a thin layer of desensitizing gel on the teeth.
- Sleep! Do not eat or drink before bed. Sleep and let your teeth rehydrate and remineralize.
Shipping & Returns
CUSTOM-FITTED WHITENING TRAY SYSTEMS:
Standard shipping is FREE and covers ALL 3 SHIPMENTS!
- Postage to ship the original tray creation kit to you.
- Prepaid postage + envelope to ship your impressions back to our lab.
- Postage to ship your completed trays to you.
You will pay nothing more than what you see at the time of checkout
WHITENING & DESENSITIZING GEL REFILLS:
All gel shipments are FREE!
Did you make a mistake while making your impressions?
Each tray creation kit comes with 1 extra set of impression material in case of an error. In the event that you need additional impression material, the cost is $4.95 per set + shipping($3 domestic shipping; $9 international shipping). Please use our contact form to request more material. You can also contact us by phone (855-944-8361; M-F, 9AM-5PM CST), or on our website live chat.
Our 2 year tray replacement warranty is valid for 2 years (730 days) beginning on the initial order date of your kit. If, at any time, for any reason, you need an additional set of your custom-fitted trays within the 2 year period, the cost is $35 (free US shipping; $30 International shipping). To request a tray replacement, please use our contact form.
UNITED STATES customers may return their kit within 45 days from the date we ship your impression kit.
INTERNATIONAL customers may return their kit within 50 days from the date we ship your impression kit.
In the event that you are not satisfied for any reason, we offer a complete refund (less shipping fees). To request a refund on any of our products, use our contact form and await further instructions. You can also reach us by phone at 855-944-8361 Monday – Friday 9am – 5pm CST. You are responsible for the postage to return the product for a refund.
Please remember that your custom-fitted trays/guards require a large amount of custom hand work and manual labor. We hope you understand that requests submitted beyond the warranty period will not be honored.
Yes! At the time of checkout, you can choose an expedited shipping option. This only covers express shipping of the original kit. If you would also like express shipping of your finished trays back to you, will need to request it by contacting us on live chat or using our contact form.
US DOMESTIC: Select USPS Express (1 Day). There is a $35 charge and this covers express shipping of the original kit to you, standard prepaid postage for returning your impressions, and standard shipping of the completed trays to you.
INTERNATIONAL: Select USPS Express International (3-5 Days). There is an $47 charge and this covers express shipping of the original kit to you and standard shipping of the finished tray shipment back to you.
Yes! We are able to ship to most countries throughout the world. The shipping fee will be different for each country (total fees will show in your shopping cart at checkout.This fee covers 2-way shipping: the cost to ship your tray creation package to you and the cost to ship your completed custom-fitted trays (after our lab has created them) back to you. For select countries, 3-way shipping: shipping tray creation system, pre-paid postage to send your impressions to our lab, and shipping the completed trays to you is covered in the total fee. This will be mentioned in the shipping caption at the time of checkout. If your country is only covered under 2-way shipping, you will be responsible for the cost to ship your dental impressions to us. The cost for this is typically around $10-15 USD (varies by country). We recommend obtaining a tracking number from your post office when you ship your impressions!
Please note that Smile Brilliant is not responsible for customs fees/import taxes.
Science & Results
No. You will need to wait until your braces have been removed to whiten your teeth. This is true for our product and any other whitening product. Because of the brackets on your teeth, you will be unable to make a proper impression. Further, whitening gel can only touch the surfaces of the teeth not covered by your brackets. You would have darker squares on each of your teeth!
Yes it will! In fact, people who use tobacco products are like to see the most extreme changes. Tobacco stains tend to be more stubborn, but with consistent applications and a little patience, you are guaranteed to see a major change. We recommend our custom-fitted trays + 9 whitening gel + 9 desensitizing gel syringes to remove tobacco stains and reduce future staining.
Studies from the Academy of General Dentistry, (AGD Impact, April 1998, p.23), during the past five years have proven the lab direct teeth whitening process to be safe and effective. A small percentage of people may experience some tooth sensitivity and gum irritation, which disappears once you stop using the Hi-Intensity Whitening Gel or by decreasing the amount of time you use the whitening system.
As with anything, abuse of a product can result in undesirable consequences. In the event that you are unsure of your current oral health, talk with your dentist prior to whitening.
Your teeth are constantly under attack by stains in food, drink, and tobacco. These stains build up over time. Each time you whiten, you are removing years of staining. Although results are not permanent, it’s very easy to maintain a white smile for life! After your initial treatments to remove old stains, most people only need touchups 4-6 times per year to maintain their ideal results.
Tooth sensitivity is caused when the inner nerves of a tooth are exposed to changes in temperature (most often cold). 60% of Americans suffer from tooth sensitivity as a result of diet, aggressive brushing, or cracked/broken teeth. In the case of whitening, the active ingredient in whitening gel opens up the pores to lift stains. In the process, the teeth become slightly dehydrated. This dehydration temporarily reduces insulation and allow the nerve to be more susceptible to changes in temperature.
Don’t Worry, tooth sensitivity due to whitening is temporary! Your teeth naturally rehydrate and remineralize. Sensitivity does not last more than 36 hours generally. We highly recommend using desensitizing gel after each whitening session. It relieves pain and helps protect/nourish the teeth as they rehydrate.
Your teeth have pores and act like a sponge; absorbing the colors of the food and drink you ingest each day. Over time, those stains continue to get deeper into the tooth and can no longer be removed by brushing or over-the-counter products like whitening strips. To remove these stains, a professional treatment that ensure that every angle of every tooth stays in continuous contact with the teeth that are stained. The whitening gel in a custom-fitted whitening tray gently opens up the pores and soaks into the tooth. Active ingredients lift the stains to the surface. After whitening, your pores require time to naturally rehydrate and remineralize (ie: pores go back to smaller size). This is why it is best to whiten before bed and apply desensitizing gel after each whitening session. Reducing the amount of colored food (especially coffee, tea, wine, and tobacco) for as long as possible will greatly reduce the chances of your teeth restaining quickly.
We guarantee that if you use the product properly, it will remove all the stains that have built up over the years and restore your teeth to their optimal whiteness. It is important to remember that genetics play a big role in the natural color of your teeth. Everyone’s natural color is different and no teeth whitening product in the world can modify the genetic makeup that defines your tooth’s color. The average person will remove all stains within 7-14 treatments (assuming 2-3 hours per treatment). Other may require more to remove deeply set stains.
Caripro
Smile Brilliant ships all over the world! We have customers in over 90 countries and are very familiar with international shipments, customs, and duties.
Smile Brilliant warrants the cariPRO™ Ultrasonic electric toothbrush for a period of twenty-four (24) months from date of purchase. Defects due to faulty workmanship or materials will be repaired or replaced at the expense of Smile Brilliant so long as proof of purchase or warranty registration can be substantiated at time of claim*. Use of replacement parts other than authentic cariPRO™ parts will void the warranty. Users should adhere to all instructions included in the user manual and should refrain from actions or uses that are deemed unnecessary or which are warned against in the user manual. Smile Brilliant cannot be held responsible for powering failures due to improper voltage supply to the appliance. Warranty does not cover replacement brush heads.
You may make a warranty claim by clicking HERE.
HOW TO REGISTER FOR YOUR WARRANTY
I purchased from the Smile Brilliant Website
Great! Your warranty is automatically registered and store in our system. There is nothing more you need to do!
I received the toothbrush through my dentist or insurance company.
Lucky you! When you buy (or receive) a cariPRO from your dentist or insurance provider, you must fill out the warranty registration form. If you are unable to do so, you can register your toothbrush over the phone by calling 855-944-8361.
Smile Brilliant offers each of its customers 60 days (from the date of purchase) to try out their new electric toothbrush without any obligation. If at any point during the 60 days, you wish to return the brush, simply request an RMA (return merchandise authorization) through our contact form and wait for approval. Pack up all the contents of the original box and ship them back to the address provided to you in your approval. A full refund will be issued for the original purchase price (less any shipping fees you may have paid). Customers are responsible for paying the shipping fees to return the product.
To cancel your trial and return your brush, click HERE.
Night Guards
Teeth grinding (or bruxism) can have long-term, devastating effects on the overall health of your teeth. The grinding and clenching motion wears down the teeth making them smaller and permanently sensitive. It also destroys enamel which makes teeth more prone to cavities. Aside from damage, teeth clenching/grinding can cause facial pain, headaches, earaches, pain/stiffness in the jaw, and disruption of sleep.
Unlike over-the-counter guards, A truly custom-fitted guard ensures a snug fit without falling out or rubbing gums during sleep. Custom-fitted night guards have been offered by dentists for decades as a treatment for both minor and severe teeth grinding/clenching. The trays are generally 2-3mm in thickness and are relatively soft yet durable. This allows a cushion on the bite surface thus eliminating tooth on tooth grinding as well as reducing jaw and tooth soreness due to clenching.
They are the same. Smile Brilliant’s professional dental lab uses the same equipment, material and processes to create our custom-fitted night guards. In fact, for nearly a decade, we have been providing night guard services to dentists who do not have the in-house lab to make trays themselves.
Smile Brilliant offers a convenient way to quickly reorder night guards and whitening trays after they wear out. Your original dental models are kept on file. When the time comes to get a new tray, simply login to your account (one was automatically created for you at the time of purchase), find your original night guard order, and click the “Reorder Guards/Trays” button. A set of guards or trays will be added to your cart. You can change the quantity if you wish to receive more than one extra night guard or set of whitening trays. We will use your dental model to quickly create a new set of guards/trays and ship them to your door for a very affordable price.
No, this is not a subscription. The amount you pay is a one time fee and includes everything you need. You will never be charged any additional fees. If you need to get a replacement tray, you pay a small fee and our lab will make you a new guard from your dental models on file.
The short answer is NO. Although night guards are custom-fitted to your teeth, they are cut different and are not made with the same reservoir to allow gel to stay against the teeth without oozing out. Night guards are meant to fit snug and prevent grinding. Additionally, night guards are worn on the upper OR lower teeth. For this reason, you will not have both an upper AND a lower tray to whiten.
Night guards are generally worn on your upper OR lower teeth. Our packages provide only upper or only lower (you choose based on your preference and comfort).
Both the Smile Brilliant Night Guard Packages and the Whitening packages come with everything you need to make your own impressions from the comfort of home. The difference is that the night guard system is designed to make only one impression (upper OR lower) where as the teeth whitening system will provide impression material for both upper AND lower.
Additionally, the trays you receive are quite different. Night guards are cut differently and are made from thicker material (to be more durable during grinding). Teeth whitening trays are thinner and designed to have a reservoir to hold the whitening gel in place.
Once you’ve ordered your tray creation kit, it will be shipped within 24 business hours. Once shipped, you should receive your kit within 3-4 business days (if within the U.S.; International shipping can take up to 14 business days to deliver). You will then need to create your dental impressions, complete your consent card, and send them back to us. We should receive your package within 3-4 business days (within the U.S.; approx. 14 business days international). Our dental lab will then create your custom-fitted night guards! The tray creation process takes 3-6 business days to complete. Once your trays have been shipped, they should reach you within 3-4 business days within the U.S. (approx. 14 business days international).
Ultrasonic Cleaner
Ultrasonic cleaners have been used for medical, dental, and industrial cleaning applications since the mid 1900’s. The cleaning action works by sending a high frequency sound vibration (usually around 40,000 kHz) through liquid. This vibration “cavitation bubbles” which penetrate uneven surfaces. These bubbles burst with such force that contaminents adhering to the bubble surfaces are dislodged. This same bubble bursting force breaks the cell walls of bacteria and fungus causing them to instantly die. The ultrasonic cleaning process does not provide complete sterilization (ie: for surgical use) but is more than sufficient for everyday cleaning without harsh chemicals.
Ultraviolet-C light radiation has been shown to effectively kill bacteria, fungus, mold, and viruses (including coronavirus SARS-CoV-2). UV light generates an electromagnetic energy that can destroy DNA & RNA in living organisms. This process creates inactivation in the microbes (ie: cell mutation and/or cell death) while also destroying the ability for the microorganism to reproduce).
Yes! Although it is not mandatory for a cleaning agent to be added to water during ultrasonic cleaning, many customers choose to do so. By adding ½ tablet of our cariPROTM Retainer cleaner tablets to the water, you will receive added cleaning benefits while also adding a fresh mint flavor to your newly cleaned appliance.
It is safe to use your ultrasonic cleaner on night guards, whitening trays, and toothbrush heads on a daily basis. However, if you choose to use your ultrasonic cleaner on aligner trays, retainers, or products provided by other companies or dentists, we recommend you check with them first before use. It’s impossible for us to know the makeup of all oral appliances put into the ultrasonic cleaner so we cannot be responsible for damages.
Great question! Ultrasonic cleaners are used for a variety of applications…not just for oral care products. Our customers are using their ultrasonic cleaner on a variety of different items including (but not limited to):
- Jewelry (removes dead skin and debris buildup)
- Baby bottle caps and pacifiers
- Coins & precious metals
- Replacement heads & nozzle tips for electric toothbrushes and water flossers
- Small items made of metal, rubber, ceramics and some hard plastics
There are plenty of useful articles online that can help you to understand the cleaning applications of an ultrasonic cleaner!
NOTE: it is always recommended that you consult the original manufacturer of whatever you put into any ultrasonic cleaner as the properties and chemical makeup of each item may have different cleaning warnings/recommendations.
